At Zaib Mart LLC, customer satisfaction is important to us. If you need to return or exchange an item, please carefully follow the guidelines below:

Eligibility for Return or Exchange

The product must be unused, unworn, and unwashed.

Items may be tried on for size and fit but must remain in original condition.

If a returned product is received in inadequate or damaged condition, we reserve the right to decline the return or exchange request.

Requests for return or exchange must be made within 15 working days of receiving your order.

The item must be returned along with a copy of the invoice, clearly mentioning the reason for return.

Shipping for Returns

Customers are responsible for returning the merchandise via a traceable shipping method (courier or registered mail).

Return shipping costs are the responsibility of the customer.

Original delivery charges are non-refundable.

Please clearly label the package as “Return Item” to avoid any delays or discrepancies.

Refund Process

Refund requests will be processed within 10 working days after we receive and inspect the returned product.

Refunds will be issued using the original method of payment, unless otherwise agreed.

Non-Returnable Items

Due to hygiene and safety standards, certain items may not be eligible for return or exchange. Please confirm with our support team if you are unsure about your product’s eligibility.

How to Return or Exchange Your Item(s)
Step 1: Repack the Merchandise

Carefully repack the item(s) in their original packaging. Include:

The product(s)

A copy of the invoice

Reason for return

Step 2: Ship to the Following Address

Zaib Mart LLC
7901 4th St N STE 300
St. Petersburg, FL 33702
United States

📞 Customer Support: +1 786 619 8900

If you have any questions regarding returns or exchanges, please contact our customer support team. We are happy to assist you and ensure a smooth experience.